How Organizations Are Measuring Cloud Success
Cloud adoption has entered the mainstream. Organizations are embracing cloud to drive enterprise-wide innovation that improves customer relationships while simultaneously delivering operational efficiencies. But how are enterprises measuring the success

How can Organizations Implement a Customer-Focused Culture
In today s competition-driven marketplace, there is hardly any organization that does not aim to be customer-oriented and recognizes how crucial employees are to achieve this goal. But like it or not, only a handful of organizations are succeeding in