Google dips toe into customer service business
CHICAGO (Reuters) – Google Inc is dipping its toe into the customer-service business as the world’s largest Internet search company steps up competition with e-commerce giant Amazon.com Inc. Google rolled out a new certification service called

The Morning Download: How Apple s Crusade Against Google Hurts Business
The Morning Download cues up the most important news in business technology every weekday morning. Send us your tips, compliments and complaints. Good morning. Apple s war with Google could have the effect of erasing many of the cost and

Using Your 401(k) to Buy a Small Business
It takes a creative and determined buyer to purchase a small business in today s lending environment. If there s any doubt that small-business lending has yet to recover in any meaningful way, look no further than Ami Kassar s new